Discover On Hold Marketing

Minggu, 04 September 2011

Discover On Hold Marketing

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Everyone went through the annoying experience of having a phone call put on hold and while waiting for the customer service to respond, had to listen to an annoying tune. If you are about to complain about a product or a service, the chances are high that this kind of treatment will annoy you even more, and this is bad news for the company you are calling. If you want to keep your customers happy and well informed to choose on hold marketing from EarGlue.

on hold marketing The concept behind this technique is easy to comprehend and straightforward, counting on the fact that the caller is on the phone waiting for clarifications. While your customer support staff is busy catering for other clients, you can use commercial on hold to advertise your business and offer useful advices. The trick is to be very professional and create the illusion that you are trying to help them discover your business, so the audience never gets the impression that they are being sold something.

EarGlue has been in this business for long enough to know all the intricacies of the system, and they use on hold equipment that can tackle even the most difficult tasks. No matter how high the volume of callers might be, their RUF digital voice receiver and Net 7000 player will rise to the challenge. This inspired combination between know-how and top of the line technology will prevent you from losing customers and in some cases, will even increase your profits.

Original post from: http://www.geekblog.net/